About us

Sympli is a collaboration between InfoTrack (Australia’s leading provider of e-Settlement technology and services) and the Australian Securities Exchange (ASX). Sympli will offer lawyers, conveyancers and financial services clients a market leading e-conveyancing solution.


Responsible for understanding our business processes, key product requirements and delivering effective user stories

The role

  • Customer focused, with lots of opportunity to engage with your clients.
  • Gathering, validating and documenting business requirements​.
  • Analysing commercial data such as budgets, sales results and forecasts
  • Modelling business processes and identifying opportunities for process improvements​.
  • Identifying issues, risks and benefits of existing and proposed solutions and outlining business impacts.
  • Creating functional specifications for solutions​.
  • Estimating costs and identifying business savings​.
  • Simplifying information and deciphering technical jargon so it is easily understood by the whole team​.
  • Implementing and testing of solutions​.
  • Supporting business transition and helping to establish change.
  • For the right Senior Business Analyst the role will stretch you in a fast paced, innovative environment.
  • Post Covid, interstate travel may be required, sometimes overnight.

Knowledge and Experience:

  • 5+yrs client facing business analysis experience.
  • Excellent ability to communicate and work with technical and non-technical people alike.
  • Ability to work independently and as a contributing, collaborative team member.
  • Strong problem solving skills.
  • Excellent listening skills and a commitment to communicate clearly, completely, and in a timely manner.
  • Exceptional skills in partnering with clients/ staff and in developing and maintaining long term supportive relationships.
  • Ability to assess the effectiveness of processes and procedures, and recommend improvements.
  • Experience with the Agile product development process, including documenting backlogs, representing the customer when answering questions or reviewing technical development and assisting clients with UAT.
  • Assist with the delivery of solutions end to end and ensuring customer outcomes are delivered.
  • Must be resourceful, self-directed and motivatedAdvanced user of Microsoft Office, particularly Visio, PPT, Excel and Word
  • Experience in Jira and Confluence (preferred but not essential)

Job Features

Job CategoryProduct


To apply, please send your resume to careers@sympli.com.au